Freshworks
Sign up for
Freshdesk Omni
+1-866-832-3090
Change Product
Freshdesk Omni
Freshchat
Freshdesk
Freshsales Suite
Freshsales
Freshmarketer
Freshcaller
Freshsuccess
Enter your search term here...
Search
NEW TICKET
LOGIN
Solutions
Login
Freshworks
Sign up for
Freshdesk Omni
+1-866-832-3090
New Support Ticket
Support home
Solutions
Freddy AI for Ticketing
Freddy AI for Ticketing
Get started with Freddy
Overview of Freddy AI for Ticketing
Freddy Auto-recharge in Freshdesk
Freddy Self Service
Troubleshooting Email bot issues
Auto-resolve customer tickets using the Email Bot
Freddy AI Copilot
Improve response quality with Freddy AI's Writing Assistant
Freddy AI's Summarize: Ticket content assist for quick overviews
About Solution Article Generator
Introduction to Sentiment Analysis: Prioritize tickets based on customer sentiments
About Solution Article Suggester
Use canned response suggestions to respond to tickets faster
Freddy AI's Reply Suggester - Boost Agent Efficiency
See all 8 articles
Freddy AI Copilot - Assist Bot
Basics of the Assist Bot
How to build an Assist bot?
Enabling 'Multiselect' in an Assist bot conversation
Configuring 'Actions' in the Assist bot flows
Setting up your API Library in the Assist bot
'Conversations' in the Assist bot flow
Multilingual bot flows in the Assist bot
See all 9 articles
Freddy AI Copilot - Auto Triage
Setting up Auto Triage
Using Auto Triage suggestions
Freddy AI Insights
Setting up the Thank You Detector
Sign up for
Freshsales Suite
today
Start your
21
-day free trial. No credit card required. No strings attached.
Start Free Trial