Freshworks
Sign up for
Freshdesk Omni
+1-866-832-3090
Change Product
Freshdesk Omni
Freshchat
Freshdesk
Freshsales Suite
Freshsales
Freshmarketer
Freshcaller
Freshsuccess
Enter your search term here...
Search
NEW TICKET
LOGIN
Solutions
Login
Freshworks
Sign up for
Freshdesk Omni
+1-866-832-3090
New Support Ticket
Support home
Solutions
Freddy AI for Ticketing
Freddy AI for Ticketing
Get started with Freddy AI
Overview of Freddy AI for Ticketing
Manage Freddy AI Add-ons
AI Agent Studio
Introduction to AI Agent Studio
Chat AI Agent setup and channels
Email AI Agent setup and configuration
Create an AI Agent
AI Agents library in Freshdesk
Workflow library in Freshdesk
API actions library in Freshdesk
See all 20 articles
Freddy AI Copilot
Improve response quality with Freddy AI's Writing Assistant
Automate ticket handling with Auto Triage
Freddy AI's Summarize: Ticket content assist for quick overviews
About Solution Article Generator
Introduction to Sentiment Analysis: Prioritize tickets based on customer sentiments
Configure contextual recommendations with Solution Article Suggester
Configure and use Freddy AI canned response suggestions
See all 14 articles
Freddy AI Copilot - Assist Bot
Basics of the Assist Bot
How to build an Agent Assist bot?
Enabling 'Multiselect' in an Assist bot conversation
Configuring 'Actions' in the Assist bot flows
Setting up your API Library in the Assist bot
'Conversations' in the Assist bot flow
Multilingual bot flows in the Assist bot
See all 9 articles
Freddy AI Insights
Setting up the Thank You Detector
Proactive Insights in Freshdesk
Root Cause Analysis in Freshdesk
Conversational Insights
Customized Insights in Freshdesk
FAQs on Freddy AI Insights for Freshdesk
Sign up for
Freshsales Suite
today
Start your
21
-day free trial. No credit card required. No strings attached.
Start Free Trial