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Freddy Auto-recharge in Freshdesk
Freddy Self Service
Troubleshooting Email bot issues
Auto-resolve customer tickets using the Email Bot
Freddy AI Copilot
Rephrase: Improve support quality responses using Freddy AI
About Solution Article Generator
Introduction to Freddy AI's Expand Text: Simplifying Response Creation
Introduction to Freddy AI's Enhance Tone: Personalise Your Conversation Style
Email Generator: Expand text to email format with the Email Generator
Freddy AI's Summarize: Ticket content assist for quick overviews
Introduction to Sentiment Analysis: Prioritize tickets based on customer sentiments
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Freddy AI Copilot - Assist Bot
Basics of the Assist Bot
How to build an Assist bot?
Enabling 'Multiselect' in an Assist bot conversation
Configuring 'Actions' in the Assist bot flows
Setting up your API Library in the Assist bot
'Conversations' in the Assist bot flow
Multilingual bot flows in the Assist bot
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Freddy AI Copilot - Auto Triage
Setting up Auto Triage
Using Auto Triage suggestions
Freddy AI Insights
Setting up the Thank You Detector
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