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Configuring Automations_FDSuite
Configuring Automations_FDSuite
Automations
'티켓 생성'에서 실행할 자동화 규칙 설정하기
'Time Trigger'(시간 트리거)에서 실행할 자동화 규칙 설정하기
'티켓 업데이트’ 시 실행할 자동화 규칙 설정
Canned Responses and Placeholders
미리 준비된 답변으로 일반 답변 템플릿 생성
Automatic Ticket Assignment
자동 티켓 할당 개념 알아보기
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