Freshworks
Sign up for
Freshdesk Omni
+1-866-832-3090
Change Product
Freshdesk Omni
Freshchat
Freshdesk
Freshsales Suite
Freshsales
Freshmarketer
Freshcaller
Freshsuccess
Enter your search term here...
Search
NEW TICKET
LOGIN
Solutions
Login
Freshworks
Sign up for
Freshdesk Omni
+1-866-832-3090
New Support Ticket
Support home
Solutions
Enhancing the Agent experience in Conversations
Enhancing the Agent experience in Conversations
Introducing the Freshchat inbox
What’s changed in the inbox?
What are Views in Freshchat inbox?
Responding to your customers in the Freshchat Inbox
Resolving a Freshchat Conversation and Creating Tickets on Freshdesk and Freshservice
Resolving a Conversation in Freshchat
Assigning Conversation to a group or an agent - Inbox Actions
How can I use read receipts in the Freshchat inbox?
See all 20 articles
Tools to make the most out of your Freshchat inbox
Get to know your customers with Freshchat
Setting up agent status in Freshchat
Files in Freshchat
Auto Resolve conversations to improve team productivity
Get notified on desktop, mobile, and in-app
Keyboard Shortcuts
Add FAQs to replies
See all 16 articles
Use Freshchat on-the-go with the Mobile App
Siri Shortcuts for Freshchat iOS App
Supporting your customers on the go
How to disable "Message Us" option in FAQ - Android SDK?
Sign up for
Freshsales Suite
today
Start your
21
-day free trial. No credit card required. No strings attached.
Start Free Trial