Bots on your channels

• Widget Migration Steps from Self-Service Widget to Conversational Widget
• Integrating Freshdesk with your bots on Freshchat
• Deploying bots on your website
• Deploy your Freddy AI Agents and Chatbots on Preferred Channels
• Assigning bot conversations to your agents

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Freshchat for your website

• Freshchat messenger FAQs
• How to configure the web widget in Freshchat
• Enable JWT User Authentication
• Customize the Freshchat widget to reflect your brand
• Embed the Freshchat widget on your website

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Emails in Freshchat

• Bring support emails to your Freshchat inbox
• Add support emails in Freshchat
• Set up forwarding rules in your mailbox
• Add Support Email Alias
• Troubleshooting Email Errors in Freshchat
• Quoted Text in Email
• Configure Advanced Settings

WhatsApp in Freshchat

• Overview of WhatsApp Business Integration
• Integrating your WhatsApp Business account
• WhatsApp Business Pricing model
• Migrating your existing WhatsApp number to Freshworks
• Working with WhatsApp message templates
• Managing your WhatsApp Business Account (WABA)
• Setting up Whatsapp Catalog with Freshchat

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Facebook in Freshchat

• Integrating your Facebook Messenger with Freshchat

Instagram Business in Freshchat

• Connect your Instagram Business Account with Freshchat

SMS in Freshchat

• Getting Started with SMS
• Setting up SMS/MMS with Twilio
• Setting up SMS with Gupshup

Other messaging channels in Freshchat

• Integrating Apple Messages for Business with Chat
• LINE Integration
• Bring Your Own Channel (BYOC)- Freshchat
• Freshchat : Social channels and widget capabilities comparison
• How rich messages from bots appear on messaging channels
• Telegram in Freshchat
• Viber in Freshchat

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Freshchat for your mobile apps (SDK integrations)

• Freshchat iOS SDK Integration
• Freshchat Flutter SDK Integration
• General SDK Settings
• Freshchat React Native SDK Integration
• Freshchat Android SDK Integration

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Integrations with Freshchat

• Freshdesk Integration
• The integration with Freshdesk is not loading
• Integrate Freshservice with Freshchat
• Slack integration with Freshchat
• Clearbit integration with Freshchat
• Unable to convert Freshchat conversations into Freshdesk tickets
• Zendesk integration with Freshchat

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Telephony in Freshchat

• Phone in Freshchat
• Navigating Freshcaller in Freshchat as an Agent
• Aircall-Freshchat Integration
• Exotel-Freshchat Integration
• Ozonotel-Freshchat Integration
• Amazon Connect-Freshchat integration
• Dialpad-Freshchat integration

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