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Chatbots and Freddy AI for Conversations
Chatbots and Freddy AI for Conversations
Freddy Copilot
Solution Article Generator
Summarize
Rephrase
Auto-complete
Tone Enhancer
Message Expansion
Email Conversation Summarizer
See all 16 articles
Freddy Self Service
Automatically suggest variants of utterances using Freddy AI
Bot Summarization: Summarizing bot conversations for agents using Freddy AI
Share answers and articles to customer questions using Freddy AI
Conversational Actions (Bots): Use Freddy Copilot to build bots based on your prompts with Freshchat
Content Enhancer: Enhance content in your bot dialogs using Freddy AI
Freddy Insights
Proactive Insights
Conversational Analytics (Formerly Prompt-based Analytics)
Freddy AI FAQs
Understanding Freddy AI features and pricing
Which languages are supported by Freddy AI
Purchasing and managing Freddy Copilot add-on licenses for Customer Service Products
Start building your first bot
How to build a simple bot flow with the bot builder
Configuring dialogs in the bot builder
What are the different input options available in the bot builder?
Using Multiselect in your bot conversation
Configuring conditional flows in the bot builder
Setting up Quick Actions in a bot conversation
Configuring actions in the bot builder
See all 19 articles
Natural language and intent detection in the bot builder
Training your bots in Freshchat
Configuring natural language settings for the bot builder in Freshchat
Triggering intent detection for your bot flows in Freshchat
Retrain Natural Language to improve bot performance
Small Talk for your Freshchat bots to engage with customers in casual conversations
Detecting intent using bots in Freshchat
Making your bots more user friendly
Languages supported by Freshchat in the bot builder
Setting up bots in multiple languages for customers across the world
Deploying bots in multiple languages for customers across the world
Setting up your API Library in the bot builder
Making use of custom and default properties in the bot builder
How to set up custom properties in the bot builder?
Making use of Named-Entity Recognition (NER) in the bot builder
See all 15 articles
Customizing pre-built bot templates
Online delivery bot template
Education technology bot template
Financial services bot template
Airlines travel planning bot template
Telecom bot template
Healthcare bot template
How to use Shopify bot templates with the bot builder in Freshchat
See all 11 articles
Chatbot FAQs
Is it possible to trigger different bots based on business hours?
How to create separate bot flows for customers and visitors
Bot session FAQs
Enhance chatbot responses with filtered search of the knowledge base
Improve your customer service operations with Freddy AI
Advanced Q&A Bots
Using Advanced Q&A Bot
Configure Conversation Lists
About Improve Bot
Configure Performance Summary
Configure Bot Inactivity Settings
Configure Bot Messages
Configure Knowledge Sources
Set up FAQs to enable customers with self-service
What is the size of the FAQs icon?
Where and how can FAQs be used?
What are FAQ Tags? How do I use them?
How can I make a set of FAQ categories visible exclusively on a specific page of my website?
What kind of rich media support is offered while creating FAQs?
Can I take the visitor to the FAQ tab first on specific pages and hide it on the rest, when they click on the chat widget?
Can we maintain multiple versions of an FAQ?
Choosing the right widget
What are the differences between using the self-service widget and the conversations widget?
A quick introduction to the self-service widget
What are the input options offered by the bot builder?
A quick introduction to the conversations widget
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