Set up FAQs to enable customers with self-service

Help customers get answers quickly by setting up FAQs in your Freshchat.

• What is the size of the FAQs icon?

  Thu, 22 Dec, 2022 at 5:54 PM
• Where and how can FAQs be used?

  Thu, 27 Jun, 2024 at 12:26 PM
• What are FAQ Tags? How do I use them?

  Wed, 17 Jul, 2024 at 12:44 PM
• How can I make a set of FAQ categories visible exclusively on a specific page of my website?

  Thu, 11 Jul, 2024 at 12:07 PM
• What kind of rich media support is offered while creating FAQs?

  Fri, 28 Jun, 2024 at 11:40 AM
• Can I take the visitor to the FAQ tab first on specific pages and hide it on the rest, when they click on the chat widget?

  Thu, 22 Dec, 2022 at 6:08 PM
• Can we maintain multiple versions of an FAQ?

  Fri, 23 Dec, 2022 at 5:54 PM