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Freshworks
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Freshdesk Omni
+1-866-832-3090
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Solutions
Ticketing Channels
Ticketing Channels
Configuring Help Widget
Set up your help widget
Advanced configurations with the help widget API
Support multiple languages in your help widget
Authenticating users into the help widget
Integrating with Whatsapp Business
Important Update: WhatsApp Business Integration with Freshdesk
WhatsApp for Freshdesk Business Integration
New WhatsApp pricing from February 1, 2022
Tracking WhatsApp usage metrics from your Freshdesk account
Facebook support on Freshdesk
Integrating a Facebook page with your helpdesk
Replying to Facebook posts from Freshdesk
Why do you have to reauthorize your Facebook Page often?
Creating a branded support tab on your Facebook page
Facebook real-time messaging
How Facebook Messenger API Update for Europe will impact Freshdesk users
Freshchat
How can I set up the Freshchat integration?
What does the Freshdesk - Freshchat integration do?
Does Freshdesk support live chat as a channel?
Getting started with Freshchat
Phone channel
Adding a phone channel to your Freshdesk
Setting up the Freshcaller integration
What gets synced between your Freshdesk and Freshcaller account on integration?
SSL settings while using phone in Chrome browser
Exploring the phone widget
Converting phone calls to tickets
Availability of Agents on Phone channel
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