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Solutions
Freshdesk Integrations
Freshdesk Integrations
Introduction to Apps
Introduction to Apps
What is a Custom App?
Frequently Asked Questions (FAQs) on Marketplace Apps.
How to update and delete tickets using the Bulk ticket manager light app?
How to hide ticket fields using the Hide/Disable Ticket Fields app?
How to set up the reply "from" email using Email Configuration App?
How to merge tickets using the Auto Ticket Merger app?
See all 8 articles
Google Apps and Freshdesk
How to enable Single sign on for Google Apps Premier Edition?
The Google Contacts App
The Google Analytics app
The Google Calendar app
The Google Hangouts App: Part 2 - For Customers
How to enable Google Apps SSO for your Freshdesk account
How to disable Gmail Gadgets for selected users?
See all 11 articles
Keeping engineering and support on track
The JIRA plus app
The Pivotal Tracker app
The JIRA app - Creating a custom field
Keeping sales and support in sync
How to integrate Freshsales with Freshdesk?
The Pipedrive CRM Connector App
The Azure Active Directory Connector App
The Hubspot CRM Connector App
The Zoho CRM Connector App
The Insightly CRM App
The Copper CRM Connector App
See all 11 articles
Integration with Freshworks products
Introduction to Freshdesk-Freshservice integration
Setting up the Freshdesk-Freshservice integration (Admins)
Syncing ticket field and properties between Freshdesk and Freshservice
Using the Freshdesk + Freshconnect integration
The Freshdesk + Freshconnect integration FAQ
How to integrate Freshsuccess with Freshdesk?
How to Integrate Freshmarketer’s Session Replay with Freshdesk?
Auto-invoicing customers for time spent
The Harvest app
The QuickBooks App
The Xero App
Remote assistance and screen sharing
The LogMeIn Rescue app
Email Marketing Apps
The MailChimp app
Cloud storage and document sharing apps
The Dropbox app
The Box app
The OneDrive app
Integrating WordPress and Freshdesk
Converting WordPress comments to Freshdesk tickets
Customer Feedback and Satisfaction survey apps
The SurveyMonkey app
Telephony Service apps
Computer Telephony Integration Framework
Freshdesk Telephony Partner Extension with Five9
Freshdesk Telephony Partner Extension with Genesys
Freshdesk Telephony Partner Extension with Aircall
Freshdesk Telephony Partner Extension with Amazon Connect
Freshdesk Telephony Partner Extension with RingCentral
Zapier Integration
Using Zapier to integrate Freshdesk with other apps
eCommerce apps
The Shopify app
MercadoLibre Integration for Freshdesk
eBay
How are eBay Tickets created and How can you Respond
How can you manage Ticket Properties and Automations
How can you Tag and Manage Ticket Tags for eBay tickets
How can you Respond to an eBay Ticket
How can you use Freshdesk Integrations with eBay Tickets
Buyer Contact Management, Merging and Privacy Protection
eBay as a support channel - FAQ
Team Collaboration Apps
The Slack app
The Office 365 App
The Microsoft Teams App
Simplifying collaboration using the latest Slack app
Freshdesk - Zuper integration
Reports and Analytics
GoodData and Freshdesk integration
Snowflake Connector App for Freshdesk
PowerBI Connector App
Social Media Management apps
The Hootsuite App
The Magento App
The Magento app: Part 1 - Manage Magento customer requests using Freshdesk
The Magento app: Part 2 - Access Magento Details in Freshdesk
Integrating Freshdesk and Salesforce
The Salesforce Connector app
Freshdesk for Salesforce
Integrating Freshdesk and SugarCRM
The SugarCRM App for Freshdesk
The Freshdesk app for SugarCRM
Integrating Freshdesk with PagerDuty
Integrating your Freshdesk account with PagerDuty
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