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Solutions
Knowledge Base(FM)
Knowledge Base(FM)
Heatmap
Creating Your First Heatmap and Clickmap Experiment
Setting Heatmap Scheduler
Analyzing Heatmaps and Clickmaps data
Capturing Screenshots for Heatmaps
Understanding Freshmarketer’s Heatmap Toolbar
Activating Heatmap Using Custom Trigger
Dynamic Selectors for Heatmaps
See all 11 articles
AB Testing
Creating Your First A/B Test
Making Changes to a Running Experiment
Creative Menu to Help Create Variations
Interpreting Results of A/B Tests
How to Track Clicks on Element in AB Testing?
All about Goals in AB Testing
All about Custom Event Goal
See all 25 articles
Personalization
Creating Your First Personalization Experiment
Understanding Reports in Personalization
A/B testing vs Personalization
Split Testing
Creating Your First Split URL Test
All About Redirecting with Live Query Parameters
Live Query Parameters Explained
Redirecting website visitors to the variation URL for pattern type targeting in Split URL testing:
Session Replay
Creating Your First Session Replay Experiment
Understanding Session Replay player
Freshmarketer API's for Session Replay
Why there is no “Exit Page” column in some Session Replay experiments?
Understanding Filters in Session Replay
Generating API Key for session replay integration in Freshmarketer
Handling sensitive data in Session Replay Experiment
See all 9 articles
Form Analytics
Understanding Forms
Create your first Form analytics experiment
Finding Form id and Name
Understanding the Form Analytics Report in Freshmarketer
Funnel Analysis
Creating Your First Funnel experiment with Freshmarketer
Tracking Virtual Pageviews in Funnel
Reordering funnel steps
Polls & Feedback
Understanding Polls and Feedback
Creating Your First Poll
Customization of Polls
Understanding Poll Question Types
Understanding Poll Response
Understanding Poll Reports
Understanding Poll Widget
See all 9 articles
Terms of service
Terms of Service Update
Suppression of Identifiable information
How to Opt Out from Freshmarketer
Suppression of Identifiable information
Is it possible to search for data specific to a person?
Freshmarketer Cookies
Is it possible to search for data specific to a person?
See all 10 articles
Billing and Payments
How to Download Invoice
How to Update your Credit Card Details
How to Cancel your Subscription
How to Update your Credit Card Details
How to Download Invoice
How to Opt Out from Freshmarketer
How to Download Invoice
See all 8 articles
Multiple Account Management
Freshmarketer For Agencies
Enabling Agency Mode
User Roles
Managing Organization
Adding and Deleting Domains to an Organization
How to add/invite user in Freshmarketer
Integration with Google Analytics
Integrate Google Universal Analytics with Freshmarketer
Benefits of Integrating Freshmarketer With Google Universal Analytics
Integrating Freshmarketer with Google Analytics Using Google Tag Manager
Troubleshooting- Data discrepancies in Google Universal Analytics
How is Freshmarketer different from GA?
Third Party Integrations
Unbounce
Freshdesk Integration
WordPress
Freshmarketer Adobe Analytics Integration
Squarespace
Joomla
Magento-1
See all 19 articles
Integrations
URL Targeting
URL Targeting Explained
Regex Match Type for Split Testing
Understanding Regular Expressions
How to track set of pages using Regex
Account Settings
How to update your Freshmarketer account password?
Comparison
Freshmarketer vs Hotjar
Freshmarketer vs Optimizely
Freshmarketer vs Crazyegg
Knowledge base
Making changes in a running experiment
How to make use of Regex feature while running Split URL tests?
How does 'Redirect with live query parameters included' work
FAQ
Making changes in a running experiment
How to make use of Regex feature while running Split URL tests?
How does 'Redirect with live query parameters included' work
Email Campaign
Campaign creation
Verifying Email address
Upload HTML
Using Simple Text Layout For Email Campaigns
Editor walkthrough
Personalize your campaign
Previewing campaigns
See all 20 articles
Contact Management
Creating List and Segmentation
Editing contact information
Creating custom contact fields
Understanding contact timeline
Managing unsubscribes
Segments Overview
Creating Folders in List, Journeys, Journey Emails, Bulk Campaigns
See all 11 articles
Marketing Journeys
How to create a new journey?
Draft your customer journey
How to publish your journey?
How to Schedule your journey?
How to clone a Journey?
Zoom Panel on the Canvas
How to add a delay based on the contacts’ date?
See all 16 articles
Domain Verification
Domain and Sender Verification
Importance of Domain Verification
How to verify your GoDaddy domain with DNS records?
How to Verify a domain with BlueHost
How to verify Namecheap domain with DNS records
FAQs on Migration from SendGrid to Native Email Platform
How to verify your pending DNS records
Webform Tracking
Web Form Tracking
Freshmarketer API
How to find my Freshmarketer API key?
Webhooks
Webhooks
Webhooks
Webhooks
Subsciption Preference
Setting up subscription preference from the user’s end:
How to manage subscription preference for your contacts:
Managing subscription preference by Subscribers:
How does Freshmarketer handle bounced email addresses to improve deliverability rates?
Freshmarketer Events
Freshmarketer Custom events
Reporting
Offline Activity Tracking
How to import offline activity into Freshmarketer
Offline Events - Frequently asked questions (FAQs)
Offline Events -Common error
Transactional emails
Transactional Emails - Frequently Asked Questions (FAQs)
Freshsales Integration
Freshsales Integration
Freshsales Integration FAQs
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