If you are having an active domain with the Namecheap, then follow the below steps to verify your domain registered with NameCheap in Freshmarketer
STEP 1:
Add your preferred domain in your Freshmarketer account
Login to your Freshmarketer account navigate to settings => Domain Verification => Add domain
After entering the domain name and sender details, select “Create”
New DNS records will be created for the domain you provided. Now send these DNS details to your IT team or to anyone who can add/modify DNS details for your domain by selecting "Send this to teammate"
STEP 2:
Login to your Namecheap account
Navigate to Dashboard My Products and choose the domain you would like to verify in Freshmarketer and select Manage
In the new screen, check whether your name servers are being managed by Namecheap or Hosting provider.
If it is managed by your hosting provider then you will see “Custom DNS” option selected by default under “Nameservers”, In this case, you will have to login to your hosting account to add the Freshmarketer DNS records
If the nameservers are being managed by Namecheap then you will see “Namecheap Basic DNS” Option selected by default
Select “Advanced DNS” option to add the Freshmarketer DNS records
a) Host Record:
In the Host field, copy the Host record given in Freshmarketer and paste it without the domain name at the end. It is because Namecheap appends the domain name to the host names of CNAME records by default, hence It's not required to add the domain name again to the host record to avoid duplication.
For eg:
The value is given in Freshmarketer: hxpbo._domainkey.yourdomain.com
The value you should paste in NameCheap Host field: hxpbo._domainkey
b) Value record:
Copy & Paste the value record as it is given in Freshmarketer
STEP 3:
Choose TTL as 5 minutes and select “Save all changes”
Similarly, paste all other records in Namecheap. Once you copy-paste all the records from Freshmarketer to Namecheap it will look like the below screenshot in Namecheap
STEP 4:
Now Click “Verify Domain” In your Freshmarketer account to get all the records verified.
Always ensure the verification records are added to your DNS manager before you click “Verify Domain”. You can see “Verified” status beside your domain name once records are verified(refer below screenshot)
Technical Support