| Hotjar | Freshmarketer | |
|---|---|---|
| Heatmap view clicks and scrolls | Yes | Yes |
| View heatmap in mobile and tablet version | Yes | Yes |
| Tracking dynamic elements in heatmap | No | Yes |
| Filter list of visitor recordings in session replay | No | Yes |
| Record sessions for targeted audience | No | Yes |
| Record sessions for all type of devices | Yes | Yes |
| Form Analysis Hesitation time report | No | Yes |
| Track dynamic form from one page | No | Yes |
| Forms drop off report | Yes | Yes |
| Forms refill report | Yes | Yes |
| Create a personalised experience for customers | No | Yes |
| Create experience specific reports | No | Yes |
| A/B Testing | No | Yes |
| Split URL Testing | No | Yes |
| Customisable widget in Polls and Feedback | Yes | Yes |
| Insightful poll reports | Yes | Yes |
| Funnel Analysis | Yes | Yes |
| Survey | Yes | Releasing soon |
| Real-time results | NO | Yes |
| Encryption of sensitive data at Rest | NO | Yes |
| Data backup in multiple locations/GEO regions | NO | Yes |
| Support | Online support and knowledge base | Proactive online support, phone support and knowledge base |
| Snippet Type | Asynchronous | Synchronous and asynchronous |
| Pricing Plan | Based on total pageviews per month | Based on number of unique visitors per month |
Our competitive advantages
- Real time visualization & reporting of heatmaps.
- Generate dynamic live heatmaps report, instead of viewing them in snapshots.
- Gain accurate insights with no sampling of data.
- Heatmaps for dynamic elements (sliding banners, drop down menu, etc).
- Support for responsive HTML5 and CSS3 websites.
- Heatmaps for gated pages via Chrome extension.
- In-depth metrics on Number of clicks in the website.
- Consolidated reports for pages with common templates.
- Pricing plan is based on number of unique visitors per month, rather than total number of visits per month. Example: When a user visits a website 10 times in a month, Freshmarketer considers it as 1 unique visit, while others consider it as 10 visits.
Technical Support
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