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Freshworks
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Freshworks Customer Service Suite
+1-866-832-3090
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Solutions
Help Widget for Ticketing
Help Widget for Ticketing
Setting up a contact form and solution articles
Setting up your help widget
Customizing the appearance of your help widget
Supporting customers in multiple languages with the help widget
Showing specific solution articles based on pages on your website to provide contextual help
Advanced features in the help widget
Prepopulating, hiding, or disabling ticket fields, opening the widget, and other advanced functionality in the help widget
Tracking frustrated customers with the help widget
Launching the widget when a button is clicked
Authenticating users into the help widget
Showing a specific solution article when a button is clicked
Embedding the widget into your website
Shopify: embedding the knowledge base and a contact form
WordPress: embedding the knowledge base and a contact form
Wix: embedding the knowledge base and a contact form
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