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Solutions
Integrations for Ticketing
Integrations for Ticketing
Introduction to Apps
Introduction to Apps
What is a Custom App?
How to update and delete tickets using the Bulk ticket manager light app?
How to hide ticket fields using the Hide/Disable Ticket Fields app?
How to set up the reply "from" email using Email Configuration App?
See all 7 articles
Google Apps and Freshdesk
How to enable Single sign on for Google Apps Premier Edition?
The Google Contacts App
The Google Analytics app
The Google Calendar app
The Google Hangouts App: Part 2 - For Customers
See all 10 articles
Keeping engineering and support on track
The JIRA plus app
The Pivotal Tracker app
The JIRA app - Creating a custom field
Keeping sales and support in sync
The Nimble CRM app
The Zoho CRM app
The Dynamics CRM app
The Infusionsoft app
The FullContact app for Freshdesk
See all 9 articles
Auto-invoicing customers for time spent
The Harvest app
The QuickBooks App
The Xero App
Remote assistance and screen sharing
The LogMeIn Rescue app
Email Marketing Apps
The MailChimp app
Cloud storage and document sharing apps
The Dropbox app
The Box app
The OneDrive app
Integrating WordPress and Freshdesk
Converting WordPress comments to Freshdesk tickets
Customer Feedback and Satisfaction survey apps
The SurveyMonkey app
Screencast apps
The ilos Videos app
Telephony Service apps
Computer Telephony Integration Framework
Freshdesk Telephony Partner Extension with Five9
Freshdesk Telephony Partner Extension with Genesys
Freshdesk Telephony Partner Extension with Aircall
Freshdesk Telephony Partner Extension with Amazon Connect
See all 6 articles
Automate tasks between Freshdesk and other apps
Using Zapier to integrate Freshdesk with other apps
eCommerce apps
The Shopify app
The SEOshop app
The Bigcommerce app
eBay
How are eBay Tickets created and How can you Respond
How can you manage Ticket Properties and Automations
How can you Tag and Manage Ticket Tags for eBay tickets
How can you Respond to an eBay Ticket
How can you use Freshdesk Integrations with eBay Tickets
See all 7 articles
Team Collaboration Apps
The Slack app
The Office 365 App
The Microsoft Teams App
Simplifying collaboration using the latest Slack app
Reports and Analytics
The Woopra App
GoodData and Freshdesk integration
The Magento App
The Magento app: Part 1 - Manage Magento customer requests using Freshdesk
The Magento app: Part 2 - Access Magento Details in Freshdesk
Integrating Freshdesk with Freshservice
Introduction to Freshdesk-Freshservice integration
Setting up the Freshdesk-Freshservice integration (Admins)
Syncing ticket field and properties between Freshdesk and Freshservice
Integrating with Whatsapp Business
Important Update: WhatsApp Business Integration with Freshdesk
WhatsApp for Business Integration
New WhatsApp pricing from February 1, 2022
Tracking WhatsApp usage metrics from your Freshdesk account
Integrating Freshdesk and Salesforce
The Salesforce app: Part 1 - Access Contact Details, & Create Tickets
The Salesforce app: Part 2 - Sync Tickets Details from Freshdesk
The Salesforce Plus App
Salesforce Plus - Lightning App
Integrating Freshdesk and SugarCRM
The SugarCRM App for Freshdesk
The Freshdesk app for SugarCRM
Integration with Freshmarketer
How to Integrate Freshmarketer’s Session Replay with Freshdesk?
Integration with Freshsuccess
How to integrate Freshsuccess with Freshdesk?
Integrating Freshdesk with PagerDuty
Integrating your Freshdesk account with PagerDuty
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