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CRM_Freshchat Bot builder
CRM_Freshchat Bot builder
1. Getting started with bots
A - Z of the bot builder
2. The basics of building your first bot
How to build a simple bot flow with the bot builder
Configuring dialogs in the bot builder
What are the different input options available in the bot builder?
Using Multiselect in your bot conversation
Configuring conditional flows in the bot builder
See all 14 articles
3. Advanced configurations
Languages supported by the bot builder - chatbot flows
Configuring multilingual answers & flows for your chatbots
Deploying multilingual flows with the bot builder
Setting up your API Library in the bot builder
Making use of custom and default properties in the bot builder
See all 10 articles
4. Choosing the right widget
What are the differences between using the self-service widget and the conversations widget?
What are the input options offered by the bot builder?
A quick introduction to the conversations widget
Self-service widget - URLs allowlist
Customizing your self-service widget
See all 6 articles
5. Channels & Integrations
Integrating Freshdesk with your bots on Freshchat
Deploying bots on your website
Assigning a bot conversations to your agents
Deploying your chatbots on your mobile apps
How to deploy your bots on Facebook Messenger
See all 7 articles
7. FAQs for the bot builder
Bot session FAQs
Bot builder FAQs
How to create separate bot flows for customers and visitors
Setting up and using bot templates
Online delivery bot template
Education technology bot template
Financial services bot template
Airlines travel planning bot template
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