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Freddy AI Copilot

Use Freddy's generative AI capabilities to delight customers and boost agent productivity.

Rephrase: Improve support quality responses using Freddy AI

Fri, 6 Dec, 2024 at 10:01 AM
About Solution Article Generator

Mon, 17 Mar, 2025 at 3:22 PM
Introduction to Freddy AI's Expand Text: Simplifying Response Creation

Mon, 17 Mar, 2025 at 3:21 PM
Introduction to Freddy AI's Enhance Tone: Personalise Your Conversation Style

Tue, 1 Apr, 2025 at 11:36 AM
Email Generator: Expand text to email format with the Email Generator

Fri, 6 Dec, 2024 at 10:12 AM
Freddy AI's Summarize: Ticket content assist for quick overviews

Thu, 20 Feb, 2025 at 10:35 AM
Introduction to Sentiment Analysis: Prioritize tickets based on customer sentiments

Wed, 30 Apr, 2025 at 2:31 PM
About Solution Article Suggester

Thu, 13 Mar, 2025 at 3:42 PM
Use canned response suggestions to respond to tickets faster

Thu, 13 Mar, 2025 at 3:54 PM
Freddy Copilot Usage Report

Wed, 20 Nov, 2024 at 9:54 AM

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