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Freddy AI Copilot

Use Freddy's generative AI capabilities to delight customers and boost agent productivity.

Improve response quality with Freddy AI's Writing Assistant

Thu, 15 May, 2025 at 3:11 PM
Freddy AI's Summarize: Ticket content assist for quick overviews

Thu, 20 Feb, 2025 at 10:35 AM
About Solution Article Generator

Mon, 17 Mar, 2025 at 3:22 PM
Introduction to Sentiment Analysis: Prioritize tickets based on customer sentiments

Wed, 30 Apr, 2025 at 2:31 PM
About Solution Article Suggester

Thu, 13 Mar, 2025 at 3:42 PM
Use canned response suggestions to respond to tickets faster

Thu, 13 Mar, 2025 at 3:54 PM
Freddy AI's Reply Suggester - Boost Agent Efficiency

Wed, 9 Apr, 2025 at 10:43 AM
Freddy Copilot Usage Report

Fri, 9 May, 2025 at 10:13 AM