Bots on your channels

• Widget Migration Steps from Self-Service Widget to Conversational Widget
• Integrating Freshdesk with your bots on Freshchat
• Deploying bots on your website
• Deploying your bots on your Topics
• Assigning bot conversations to your agents

View all 7

Freshchat for your website

• Freshchat messenger FAQs
• How to configure the web widget on Freshchat
• Customize the Freshchat widget to reflect your brand
• Embed the Freshchat widget on your website
• How can I get the Freshchat messenger across all my websites/portals/products?

View all 9

Emails in Freshchat

• Bring support emails to your Freshchat inbox
• Set up forwarding rules in your mailbox
• Quoted Text in Email

Facebook in Freshchat

• Facebook Messenger
• Why are Facebook chats not getting auto-assigned in Freshchat ?

WhatsApp in Freshchat

• WhatsApp Business Integration for Freshchat
• Getting started with WhatsApp message templates
• Using your WhatsApp Message Templates
• Upgrade Freshchat - WhatsApp Integration
• Differences between WhatsApp, WhatsApp Business and WhatsApp Business API

See all 16 articles

Instagram Business in Freshchat

• Connecting your Instagram Business account with Chat
• Instagram integration for Freshchat

SMS in Freshchat

• Getting Started with SMS
• Setting up SMS/MMS with Twilio
• Setting up SMS with Gupshup

Other messaging channels in Freshchat

• When I resolve a conversation in Freshchat it doesn't reflect on Facebook
• LINE Integration
• Google's Business Messages - Freshchat Integration
• Bring Your Own Channel (BYOC)- Freshchat
• Freshchat : Social channels and widget capabilities comparison

See all 11 articles

Freshchat for your mobile apps (SDK integrations)

• Freshchat iOS SDK Integration
• Freshchat Flutter SDK Integration
• General SDK Settings
• Freshchat React Native SDK Integration
• Freshchat Android SDK Integration

Integrations with Freshchat

• Freshdesk Integration
• The integration with Freshdesk is not loading
• Integrate Freshservice with Freshchat
• Slack integration with Freshchat
• Clearbit integration with Freshchat

See all 32 articles

Telephony in Freshchat

• Phone in Freshchat
• Navigating Freshcaller in Freshchat as an Agent
• Aircall-Freshchat Integration
• Exotel-Freshchat Integration
• Ozonetel-Freshchat Integration