If you want to use a different credit card to pay your subscription bills, you can do so by editing your payment details in Freshworks CRM.

To change your payment details,

  1. Go to Admin Settings > Plans & Billing.

  1. In the My Subscriptions page that appears, under Payment Information click Update/Change.

  1. In the update payment method page,

    1. Under Card Details your new card number, its month and year of expiry, the card’s Security Code (CVV) number. 

    2. Under Billing Address, enter your First name and Last name (as seen on the card) and your address (registered with the card).

  1. Click Update. You will receive a success message regarding the update.