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CRM_Freshchat Analytics
CRM_Freshchat Analytics
Chat Analytics
How to create a report in chat analytics?
Conversation metrics in chat analytics
Messages metrics in chat analytics
Chat availability metrics in chat analytics
How can I fetch the raw data of my chats?
See all 7 articles
Bot Analytics
An introduction to bot performance analytics
Measuring KPIs for your bots
The Messages In-Depth Report
The Conversations In-Depth Report
API's - Overview & Performance report
See all 18 articles
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