Natural language and intent detection in the bot builder

Set up, identify, and map frequent customer questions and utterances to existing bot flows using the new and improved natural language detection. With Freshchat, you can now fine tune intents and natural language utterances to improve detection and coverage of customer questions.

• Training your bots in Freshchat

  Wed, 17 Jul, 2024 at 12:33 PM
• Configuring natural language settings for the bot builder in Freshchat

  Mon, 18 Nov, 2024 at 12:06 PM
• Intent detection for your chatbot flows in Freshchat

  Fri, 29 Nov, 2024 at 10:26 AM
• Retrain Natural Language to improve bot performance

  Thu, 21 Nov, 2024 at 11:45 AM
• Small Talk for your Freshchat bots to engage with customers in casual conversations

  Sun, 1 Oct, 2023 at 9:38 PM
• Detecting intent using bots in Freshchat

  Fri, 28 Jun, 2024 at 11:43 AM
• Auto-detect Customer Language for enhanced bot interaction

  Mon, 28 Oct, 2024 at 12:15 PM