Define when your customers can expect responses

Keep your customers in the loop about your working hours and out-of-office hours and set the right response expectations.

• Away experience FAQs

  Wed, 9 Nov, 2022 at 6:17 PM
• Set response expectations for your customers with Freshchat

  Thu, 15 Feb, 2024 at 8:19 PM
• Business Hours

  Tue, 24 Sep, 2024 at 2:35 PM
• Out-of-office with Away (Offline) Experience for chats

  Sun, 21 Apr, 2024 at 12:28 AM
• Email Notifications in Freshchat

  Thu, 15 Feb, 2024 at 4:07 PM
• Setting up Response SLA in Freshchat

  Wed, 14 Feb, 2024 at 1:33 PM
• What is Response Time and how is it calculated?

  Fri, 16 Dec, 2022 at 12:05 PM
• Set realistic response time expectations with Freshchat

  Mon, 19 Feb, 2024 at 4:44 PM
• Account property-based routing

  Mon, 24 Jun, 2024 at 11:57 AM