The AI Agents Library lets you skip building workflows from scratch by offering ready-made AI agents tailored to your industry. Each vertical agent comes with preloaded agentic Workflows designed for specific domains—like E-commerce, logistics, IT services, and more—so you can quickly deploy an AI agent that understands your business context and common use cases right out of the box.

The following AI Agents are available as Out-of-the-box (OOTB) agents to use immediately:

  1. E-commerce Agent
  2. Fintech Agent
  3. HR Agent
  4. IT Services Agent
  5. Logistics Agent
  6. Travel Agent



To deploy an AI Agent template,

  1. In the left navigation bar, click AI Agent Studio
  2. On the AI Agent Studio page, click Agent Library


  1. On the E-commerce Agent that appears, you can view the pre-built Workflows that this AI Agent contains, including conditions, agent handoff, and other blocks/sections to comprehensively handle customer queries.



  1. Click Use Agent to view the Workflow blocks and their execution order.
  2. You can make changes if necessary and click Publish to deploy the AI Agent.