Steps to follow if a customer has disabled push notifications and wants to enable it again
Modified on: Mon, 19 Dec, 2022 at 7:45 PM
- Navigate to Admin Settings > Mobile App for Chat > Freshchat domain ID > copy your account to the Web Notifications URL and share it with your customer.
- Once the customer opens the URL, ask them to click on the lock icon in the URL bar and go to Site Settings.
- The customer must select 'Allow' for Notifications, Pop-ups and Redirects and Sounds to enable push notifications.
Did you find it helpful?
Yes
No
Can you please tell us how we can improve this article?
Articles in this folder -