Steps to follow if a customer has disabled push notifications and wants to enable it again
Modified on: Mon, 19 Dec, 2022 at 7:45 PM
- Navigate to Admin Settings > Mobile App for Chat > Freshchat domain ID > copy your account to the Web Notifications URL and share it with your customer.
- Once the customer opens the URL, ask them to click on the lock icon in the URL bar and go to Site Settings.
- The customer must select 'Allow' for Notifications, Pop-ups and Redirects and Sounds to enable push notifications.
Did you find it helpful?
Yes
No
Can you please tell us how we can improve this article?