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Freshworks
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Freshworks Customer Service Suite
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Freshcaller for Agents
Freshcaller for Agents
Using the Phone Widget
Making and Receiving Calls on Phone Widget
How to use the Click-to-Call chrome extension with Freshcaller?
Exploring On-Call Controls
Recording and Pausing Calls
Adding Call Notes
See all 13 articles
Exploring Agent Capabilities
Using The Bulk Delete Recording App
Using the Voicebase PCI Redaction App
Using Power Dialer
Using the Mobile App
Downloading and Installing The App
Using The Freshcaller Mobile App
Working with Contacts
Using On-call Options on Mobile App
Post Call Actions on Mobile App
See all 7 articles
Customers (Contacts/Company)
Creating new contact
Importing Contacts from a CSV/XLSX file
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