Bringing in your support team

Everything you need to invite your support team into Freshdesk, organize them into groups and get them started supporting customers

• Add or Edit Support Agents

  Mon, 19 Aug, 2024 at 4:06 PM
• Understand Full-time vs Occasional Agents

  Tue, 18 Jun, 2024 at 9:54 PM
• Organize Agents into Groups

  Wed, 19 Jun, 2024 at 5:58 PM
• Deactivate or Delete Support Agents

  Thu, 11 Jul, 2024 at 12:28 PM