Introducing Freshdesk Omni

Covers introduction to the product, navigating the UI, list of admin capabilities and reasons to upgrade.

• What is Freshdesk Omni?

  Wed, 16 Oct, 2024 at 5:04 PM
• Onboard Users/Agents in Freshdesk Omni

  Wed, 16 Oct, 2024 at 5:04 PM
• Upgrade from Freshdesk/Freshchat to Freshdesk Omni

  Wed, 16 Oct, 2024 at 5:04 PM
• Upgrade from Omnichannel to Freshdesk Omni

  Wed, 16 Oct, 2024 at 5:04 PM