Chatbots

Automate self-service with 24/7 chatbot support for instant issue resolutions across customer-preferred channels.

• Automatically suggest variants of utterances using Freddy AI

  Tue, 14 Nov, 2023 at 11:45 PM
• Bot Summarization: Summarizing bot conversations for agents using Freddy AI

  Thu, 22 Aug, 2024 at 11:39 AM
• Share answers and articles to customer questions using Freddy AI

  Tue, 14 Nov, 2023 at 11:46 PM
• Conversational Actions (Bots): Use Freddy Copilot to build bots based on your prompts with Freshchat

  Thu, 25 Jan, 2024 at 3:56 PM
• Content Enhancer: Enhance content in your bot dialogs using Freddy AI

  Mon, 22 Jan, 2024 at 10:35 PM
• Automate Agent Handoff for Seamless Live Support

  Thu, 26 Sep, 2024 at 4:09 PM
• Auto-detect Customer Language for enhanced bot interaction

  Mon, 28 Oct, 2024 at 12:15 PM