AI Agent Studio is your central workspace for creating, managing, and deploying conversational experiences powered by Freddy AI.
From here, you can build AI Agents that resolve how-to queries using your knowledge base, or Chatbots that guide customers through structured conversation flows.
Whether you’re starting from scratch or using ready-made templates, AI Agent Studio lets you design, customize, and go live from one place.
AI Agents
AI Agents represent intelligent, context-aware assistants that learn from your knowledge sources, such as solution articles, web links, files, custom Q&As, or Workflows.
They don’t just respond; they understand context and act through integrated workflows, helping you automate resolutions without compromising on the human touch.
You can:
- Build from scratch – Configure knowledge sources, define skills, set a persona, and customize responses for your brand. Learn more about creating an AI Agent
- Use templates – Choose from prebuilt AI Agent templates with ready workflows, and modify them to suit your needs. Learn more about AI Agents Library
With Freddy, intelligence meets automation — helping teams resolve faster, guide smarter, and deliver experiences that feel truly effortless.