The Activity Dashboard provides high-level activity data for all the users and accounts. It gives you a quick understanding of how many users are actively using your product (among all the registered users) and how much they are engaging with the product. It also shows the distribution of your users and accounts in terms of the time they spend on using your product on a daily or monthly basis.
You can use the Account Lists dropdown to filter this dashboard by any predefined account list.
User Activity
*Last full day: The last full day that has been completed in the UTC time zone (spanning from midnight to midnight). For example, throughout the day of Feb 2 UTC, the last full day defined in Freshsuccess would be Feb 1 UTC.
It contains the following charts:
Unique User
Shows the trend of daily and monthly (calculated each day over the last 30 days) active users as well as total product users over the last 60 days.
Time Spent Per User Per Day
Shows the trend of daily average time spent on the product by each active user over the last 60 days.
Unique Users Active in Last 30 Days
A histogram of the number of users active within the last 30 days bucketed by the number of days they were active.
Active vs Inactive Users Over Time
A breakdown of users by active/inactive over the last 7 days and the last 30 days.
Account Activity
It contains the following charts:
Unique Account:
Shows the trend of daily and monthly (calculated each day over the last 30 days) active accounts over the last 60 days.
Time Spent Per Account Per Day
Shows the trend of daily average time spent on the product by each active account over the last 60 days.
Unique Accounts Active in Last 30 Days
A histogram of the number of accounts active within the last 30 days bucketed by the number of days they were active.
Active vs Inactive Accounts Over Time
A breakdown of accounts by active/inactive over the last 7 days and the last 30 days.