You can export your analytics data from Freshworks CRM. When you export your data from Freshworks Analytics, you'll receive the .CSV file through email or an API link.
Exporting your report
A quick guide to exporting a data export:
Go to Analytics and click the report that you would like to export. This opens the reports page.
Choose the report you’d like to export and click the report. This opens the report page.
Click the Export button. This sends a .PDF version of your report to your email.