Edition Applicable Plans

Sales Cloud
Free
Growth
Pro
Enterprise

Marketing Cloud
Free
Growth
Pro
Enterprise

Customer-for-Life cloud
Free
Growth
Pro
Enterprise


Instead of verifying a whole domain, individual senders can also be verified globally on Freshworks CRM account level.

 

Email address verification is essential to send any campaign. This could save time by avoiding the verification step each time while sending a campaign. 

 

Verifying the senders globally on the account level doesn’t restrict the sender to be verified only by creating a campaign.

 

To verify the email address of a sender,

  1. Go to Admin Settings > Domain verification and click on the Senders tab. 

  2. Click the button.

  3. Fill in the sender’s name and email address and click . This sends a verification email to the inbox of the email that has been added.

  4. Verify the email by clicking the  from your inbox.

    This verifies the email address successfully.