Once you have the subscription preference set up successfully, learn how to manage the subscription preferences for your contacts.
Note: The existing contacts in your lists will be subscribed to all the default subscription types once set up.
There are 3 types of subscription status:
Subscribed - Subscribed to at least 1 subscription type.
Not subscribed - Not subscribed to any of the subscription types.
Unsubscribed - Unsubscribed to all the subscription types.
The following subscription preferences are offered by default:
Marketing emails:
Conferences
Newsletters
Product Updates
Promotional
Non-marketing emails:
Sales sequences
Bulk Emails
Workflow emails
Transactional emails
How can I change the subscription preference for existing contacts?
From the contact details page: On the contact landing page, click EDIT ALL FIELDS button. This brings up the EDIT CONTACTS overview. Choose the subscription status field and select the subscription type.
From the contact module: Go to Contacts module, select the contacts, and click update field. Choose the subscription status field and select the subscription types.
When adding contacts by uploading a CSV, XLS, or XLSX file: During contact import, you can choose the subscription types for the contacts uploaded.
