You can personalize your mobile app settings by going to More > Settings.    

 

Configuring the settings

 

The Freshworks CRM mobile app allows you to configure the following settings:


 

  1. GENERAL:

  1. App Language

  2. Notification on home screen

  3. Call Preferences

  4. Offline Preferences

  1. PUSH NOTIFICATIONS:

  1. Assignment 

  2. Reminders

  3. Email Tracking

  1. EMAILS:

  1. Alerts

  2. Daily digest