The Freshworks CRM mobile app supports the following languages:

Dutch (Nederlands) 

Polish (Polski)

English

Portuguese (Português-Brasil)

French (Français)

Russian (русский)

German (Deutsche)

Spanish (Español-Mexico)

Italian (Italiano)

Japanese

Chinese (simplified)


You can change the language on your mobile app by following the below-mentioned steps:

  1. On the home screen click the three dots icon.

  2. Click Settings > App Language.

  1. In the Settings page that appears, click App Language > Select a language of your choice from the options given


If the language chosen is French, the Settings page will appear as below

 

Note: 
1) Language setting is common between mobile app and web.
2) If the language chosen in the desktop app is supported by the mobile app, the first time after an update is rolled out, the mobile app language will be set to the language chosen on the web app.
3) If the language chosen in the web app is not supported by the mobile app, the mobile app language will default to English
However in both scenarios, users can still change the mobile app language from the default language to one of the other 11 languages.