Freddy AI Copilot

Guided assistance, productivity boosts and automations that help admins and agents be more productive and efficient.

• Post resolution quality coach

  Fri, 6 Dec, 2024 at 11:41 AM
• Sentiment Analysis

  Fri, 6 Dec, 2024 at 10:36 AM
• Solution Article Generator

  Mon, 18 Nov, 2024 at 5:11 PM
• Summarize

  Fri, 6 Dec, 2024 at 10:24 AM
• Rephrase

  Fri, 6 Dec, 2024 at 10:25 AM
• Auto-complete

  Fri, 6 Dec, 2024 at 3:27 PM
• Tone Enhancer

  Fri, 6 Dec, 2024 at 10:28 AM
• Message Expansion

  Fri, 6 Dec, 2024 at 10:30 AM
• Email Conversation Summarizer

  Tue, 6 Feb, 2024 at 7:46 PM
• Conversation to Ticket Summarization (formerly L1 to L2 Summarization)

  Tue, 6 Feb, 2024 at 7:36 PM