Tools to make the most out of your Freshchat inbox

The Freshchat tools and enhancements you need to improve your team's productivity and CSAT scores.

• Get to know your customers with Freshchat

  Wed, 3 May, 2023 at 3:07 PM
• Setting up agent status in Freshchat

  Mon, 8 May, 2023 at 4:32 PM
• Files in Freshchat

  Mon, 19 Dec, 2022 at 4:26 PM
• Auto Resolve conversations to improve team productivity

  Mon, 19 Dec, 2022 at 4:30 PM
• Get notified on desktop, mobile, and in-app

  Tue, 11 Apr, 2023 at 11:59 AM
• Keyboard Shortcuts

  Mon, 19 Dec, 2022 at 4:36 PM
• Add FAQs to replies

  Mon, 19 Dec, 2022 at 4:37 PM
• Canned Responses in Freshchat

  Mon, 19 Dec, 2022 at 4:48 PM
• Get auto-complete suggestions on Freshchat with Smart Reply

  Mon, 19 Dec, 2022 at 8:20 PM
• Customer conversations across channels - at your fingertips

  Mon, 19 Dec, 2022 at 5:14 PM