Tools to make the most out of your Freshchat inbox

The Freshchat tools and enhancements you need to improve your team's productivity and CSAT scores.

• Get to know your customers with Freshchat

  Sun, 21 Apr, 2024 at 6:15 PM
• Setting up agent status in Freshchat

  Fri, 3 Jan, 2025 at 11:53 AM
• Conversation Resources in Freshchat

  Wed, 11 Jun, 2025 at 2:12 PM
• Auto Resolve conversations to improve team productivity

  Fri, 28 Jun, 2024 at 2:53 PM
• Get notified on desktop, mobile, and in-app

  Tue, 11 Apr, 2023 at 11:59 AM
• Keyboard Shortcuts

  Mon, 19 Dec, 2022 at 4:36 PM
• Add FAQs to replies

  Mon, 19 Dec, 2022 at 4:37 PM
• Canned Responses in Freshchat

  Tue, 30 Jul, 2024 at 10:09 AM
• Get auto-complete suggestions on Freshchat with Smart Reply

  Mon, 19 Dec, 2022 at 8:20 PM
• Customer conversations across channels - at your fingertips

  Mon, 19 Dec, 2022 at 5:14 PM