Stamped.io is a reviews and loyalty platform for e-commerce. It helps establish brand credibility by building trust and giving customers a voice. It's a top-rated marketing platform featuring all the tools needed to capture and showcase high-impact product reviews.
How to integrate Stamped.io with Freshmarketer
- Navigate to the Freshworks marketplace and search for the Stamped.io reviews app
- Click "Install" to add the app to your Freshmarketer account
- In the app settings, enter your Stamped.io Private API key. You can obtain this key by going to the Stamped.io Admin Dashboard → Settings → API Keys → API Private Key
- Enter your Store Hash. You can find this by navigating to the Stamped.io Admin Dashboard → Settings → API Keys → Store Hash
- Enter your Shopify URL in the format - https://yourstorename.myshopify.com
- Click "Authenticate Account and Save" to complete the installation
What are the benefits of the Freshmarketer & Stamped.io Integration?
The integration of Freshmarketer with Stamped.io brings a new level of customer engagement to your eCommerce business. This powerful combination allows you to automate and personalize the post-purchase experience, turning one-time buyers into loyal customers. Here's what you can achieve with the Freshmarketer and Stamped.io integration:
Analyze Customer Feedback
With Stamped.io's robust review system, you can easily analyze the feedback given by your customers. This can help you identify the strengths and weaknesses of your products, allowing you to make necessary improvements and deliver a better product experience.
Automate Engagement Based on Reviews
The integration allows you to automate engagement (SMS, Email, WhatsApp) based on the reviews received. For instance, if a customer gives a 2-star review, an automated response can be triggered, asking them about the issues they faced with the product. This shows customers that you care about their experience and are willing to make improvements.
On the other hand, if a customer gives a 5-star review, you can send them a discount coupon as a token of appreciation. This not only encourages repeat purchases but also fosters customer loyalty.
Deliver a Great Post-Purchase Experience
By integrating Freshmarketer with Stamped.io, you can deliver a great post-purchase experience that goes beyond just selling products. By actively seeking and responding to customer feedback, you can build stronger relationships with your customers and turn them into brand advocates.
In conclusion, the Freshmarketer and Stamped.io integration offers a powerful way to enhance your e-commerce business. It allows you to automate and personalize the post-purchase experience, leading to improved customer satisfaction, loyalty, and ultimately, increased sales.