Sometimes you may not be getting notified in Freshchat. Here's what you can do to fix this:
- Check if you have enabled notifications in Freshchat. Learn more.
- Check if your web browser is blocking your push notifications. Learn more.
- Check if you are using any ad blockers, as they could block such push notifications. Please refer to their support and solutions to understand how to unblock push notifications for [yourdomain].freshchat.com. Learn how to find your Freshchat domain.
If you have attempted all of this and you are still unable to receive notifications, please write to firstname.lastname@example.org and we will help you find a solution.