This is a quick guide to disabling the push notifications from your Freshchat widget for your customers. Disabling push notifications ensures that your customers aren't unnecessarily disturbed. However, doing this might make your customers miss out on any important messages.

You can use the following code (as part of the widget embed code) to disable push notifications for your customers:

window.fcWidgetMessengerConfig = {
config: {
disableNotifications: true
<script src = '//*****7/2*****4.js' chat='true'></script>

Note: Navigate to Navigate to Admin Settings > Marketplace and Integrations > CRM Tracking Code > Select Widget > Add CRM Tracking Code to your website > Copy to get the widget code.