What are the recommended system and browser requirements?

Modified on: Sat, 30 Sep, 2023 at 7:04 PM

Freshsales Suite

Check with your system administrators before accessing Freshsales to ensure the following system and browsers are available.

Operating System and Hardware Requirements

Ensure your computers are installed with one of the following operating systems:

  • Windows 7.0 (Windows 10 recommended) or higher
  • OSX 10.12.1 or higher
  • 4 core CPU and 6 core or higher
  • 4 GB RAM and 8 GB or higher

Browser Requirements

Supported web browsers:

  • Chrome/Firefox/Safari/Edge: Latest 2 versions.

  • The IE11 browser is not supported.

Note: Though multiple web browsers are supported, Freshsales Suite works best on Chrome and hence it is the recommended browser. If you are facing any issues related to latency, then you can try accessing the application through chrome and check if that resolves your issue

Browser Feature Requirements

Depending on the browser of your choice, you will then have to configure the following browser features:

  • JavaScript must be enabled

  • Cookies must be enabled

  • Session Storage must be enabled

  • Local Storage must be enabled

  • IndexedDB must be enabled

  • HTTPS - TLS v1.2 or higher

Mobile Operating System Requirements

The Freshsales mobile app is available on both the App Store and Google Play. We recommend as a minimum requirement, you use the following or higher versions of the mobile operating system:

  • iOS 10.0 or higher (iPhone 5s and above, 64 bit)

  • Android or higher

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