To ensure compliance with GDPR regulations, your web application offers users the option to export their records, enabling them to download their data when transitioning to a new tool. This feature empowers users to maintain control over their information and ensures seamless data portability. 

Follow the steps below to export a contact from your web application.

  1. Go to the Contacts module of your application and click to open the details page of the contact you wish to export.

  2. Locate and click the three-dot button to access the drop-down menu.

  3. Select the Export option from the drop-down menu to initiate the creation of a downloadable file containing the contact's information.

  4. Upon selecting Export, a success message will appear, and you will receive an email with a link to the export zip file.

  5. Open the email and click on the provided link to download the export zip file.

  6. Extract the contents of the zip file to access your contact file.       

Note: To download the data, you will be requested to authenticate using the credentials of your web application.