Collaborate on Tickets : Freshsales

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Collaborate on Tickets

Overview of Collaboration

Tue, 11 Jul, 2023 at 1:28 PM
Add and Use Collaborators to Assist in Ticketing

Tue, 15 Apr, 2025 at 11:43 AM
Manage Freshchat Tasks in Freshdesk

Thu, 11 Jul, 2024 at 8:54 PM
Organize internal conversations with Threads

Tue, 30 Apr, 2024 at 6:32 PM
Collaborate using Forward Threads

Fri, 31 May, 2024 at 2:07 PM
Collaborate within the ticket using Discussion Threads

Fri, 3 Mar, 2023 at 3:09 PM
Collaborate on Notes, Agent or Customer replies using Private Threads

Mon, 20 May, 2024 at 3:29 PM
Using Threads on the Freshdesk iOS & Android mobile app

Wed, 22 May, 2024 at 4:05 PM
Configuring Automations on Thread updates on a ticket

Tue, 28 May, 2024 at 12:20 PM