Note: Static IPs for all regions
Allowlist the following static IPs so your agents can access CRM via VPN
- 162.159.140.147
- 172.66.0.145
Admin settings:
Here is the list of domains you have to allow at your end to start using the CRM :
| Category | US | EU | IN | AU |
|---|---|---|---|---|
Freshworks | *.freshworks.com | *.freshworks.com | *.freshworks.com | *.freshworks.com |
| *.myfreshworks.com | *.myfreshworks.com | *.myfreshworks.com | *.myfreshworks.com | |
| *.webpush.freshchat.com | *.webpush.freshchat.com | *.webpush.freshchat.com | *.webpush.freshchat.com | |
| *.freshchat.com | *.freshchat.com | *.freshchat.com | *.freshchat.com | |
| *.eu.freshchat.com | *.in.freshchat.com | *.au.freshchat.com | ||
| *.freshmarketer.com | *.freshmarketer.com | *.freshmarketer.com | *.freshmarketer.com | |
| *.freshworksapi.com | *.freshworksapi.com | *.freshworksapi.com | *.freshworksapi.com | |
| *.freshreports.com | *.freshreports.com | *.freshreports.com | *.freshreports.com | |
| *.appgallery.freshworks.com | *.appgallery-euc.freshworks.com | *.appgallery-ind.freshworks.com | *.appgallery-aus.freshworks.com | |
| *.freshbots.ai | *.freshbots.ai | *.freshbots.ai | *.freshbots.ai | |
| *.freddyproject.com | *.freddyproject.com | *.freddyproject.com | *.freddyproject.com | |
| *.prod.freddyproject.com | *.eu-central-1-prod.freddyproject.com | *.ap-south-1-prod.freddyproject.com | *.ap-southeast-2-prod.freddyproject.com | |
| *.freshdev.io | *.freshdev.io | *.freshdev.io | *.freshdev.io | |
| *.haystack.es | *.haystack.es | *.haystack.es | *.haystack.es | |
Pictures & Attachments | fc-use1-00-files-bkt-00.s3.amazonaws.com | fc-use1-00-files-bkt-00.s3.amazonaws.com | fc-use1-00-files-bkt-00.s3.amazonaws.com | fc-use1-00-files-bkt-00.s3.amazonaws.com |
| *.attachments.us.freshchat.com | *.attachments.eu.freshchat.com | *.attachments.in.freshchat.com | *.attachments.au.freshchat.com | |
| s3.amazonaws.com | s3.amazonaws.com | s3.amazonaws.com | s3.amazonaws.com | |
Billing & Payment | *.chargebee.com | *.chargebee.com | *.chargebee.com | *.chargebee.com |
| *.chargebeestatic.com | *.chargebeestatic.com | *.chargebeestatic.com | *.chargebeestatic.com | |
| *.stripe.com | *.stripe.com | *.stripe.com | *.stripe.com | |
Miscellaneous | inlinemanual.com | inlinemanual.com | inlinemanual.com | inlinemanual.com |
| *.inlinemanual.com | *.inlinemanual.com | *.inlinemanual.com | *.inlinemanual.com | |
| *.getbeamer.com | *.getbeamer.com | *.getbeamer.com | *.getbeamer.com | |
| heapanalytics.com | heapanalytics.com | heapanalytics.com | heapanalytics.com | |
| *.heapanalytics.com | *.heapanalytics.com | *.heapanalytics.com | *.heapanalytics.com | |
| *.sentry-cdn.com | *.sentry-cdn.com | *.sentry-cdn.com | *.sentry-cdn.com | |
| *.appcues.net | *.appcues.net | *.appcues.net | *.appcues.net | |
| *.appcues.com | *.appcues.com | *.appcues.com | *.appcues.com | |
| polyfill.io | polyfill.io | polyfill.io | polyfill.io | |
| sentry.io | sentry.io | sentry.io | sentry.io | |
| *.recaptcha.net | *.recaptcha.net | *.recaptcha.net | *.recaptcha.net | |
| *.gstatic.com | *.gstatic.com | *.gstatic.com | *.gstatic.com | |
| *.wistia.com | *.wistia.com | *.wistia.com | *.wistia.com | |
| embedwistia-a.akamaihd.net | embedwistia-a.akamaihd.net | embedwistia-a.akamaihd.net | embedwistia-a.akamaihd.net | |
| media.giphy.com | media.giphy.com | media.giphy.com | media.giphy.com | |
CDN | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net |
| d3b8kxken7scg5.cloudfront.net | d3b8kxken7scg5.cloudfront.net | d3b8kxken7scg5.cloudfront.net | d3b8kxken7scg5.cloudfront.net | |
| d3h0owdjgzys62.cloudfront.net | d3h0owdjgzys62.cloudfront.net | d3h0owdjgzys62.cloudfront.net | d3h0owdjgzys62.cloudfront.net | |
| d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | |
| d2sq1ls4tm6x2u.cloudfront.net | d2sq1ls4tm6x2u.cloudfront.net | d2sq1ls4tm6x2u.cloudfront.net | d2sq1ls4tm6x2u.cloudfront.net | |
| dgkxwewtzsnml.cloudfront.net | dgkxwewtzsnml.cloudfront.net | dgkxwewtzsnml.cloudfront.net | dgkxwewtzsnml.cloudfront.net | |
| d1h1clvcju65jp.cloudfront.net | d1h1clvcju65jp.cloudfront.net | d1h1clvcju65jp.cloudfront.net | d1h1clvcju65jp.cloudfront.net | |
| Widget Preview | codepen.io | codepen.io | codepen.io | codepen.io |
| cdpn.io | cdpn.io | cdpn.io | cdpn.io | |
| *.codepen.io | *.codepen.io | *.codepen.io | *.codepen.io | |
| RTS | wss://rts-us-fcht.freshworksapi.com https://rts-us.freshworksapi.com https://rts-us-fcht.freshworksapi.com | wss://rts-euc-fcht.freshworksapi.com https://rts-euc.freshworksapi.com/ https://rts-euc-fcht.freshworksapi.com/ | wss://rts-in-fcht.freshworksapi.com https://rts-in.freshworksapi.com/ https://rts-in-fcht.freshworksapi.com | wss://rts-aus-fcht.freshworksapi.com https://rts-aus.freshworksapi.com https://rts-aus-fcht.freshworksapi.com/ |
Integrations:
Whitelist appropriate Product and customer-specific domains for the below integrations:
- Facebook Messenger
- Shopify - Chat
- Google Calendar
- Apple Business Chat
- LINE Messenger
- Slack
- Clearbit
- WordPress
List of domains to allow to start using Freshsales and Freshmarketer
Visitor widget:
Allow the below list of domains from your end to start using the chat widget
| US | EU | IN | AU |
|---|---|---|---|
| *.freshchat.com | *.eu.freshchat.com | *.in.freshchat.com | *.au.freshchat.com |
| *.freshworksapi.com | *.freshworksapi.com | *.freshworksapi.com | *.freshworksapi.com |
| *.webpush.freshchat.com | *.webpush.eu.freshchat.com | *.webpush.in.freshchat.com | *.webpush.au.freshchat.com |
| s3.amazonaws.com | s3.amazonaws.com | s3.amazonaws.com | s3.amazonaws.com |
| fc-use1-00-pics-bkt-00.s3.amazonaws.com | fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com | fc-aps1-00-pics-bkt-00.s3.ap-south-1.amazonaws.com | fc-apse2-00-pics-bkt-00.s3.ap-southeast-2.amazonaws.com |
| *.freddyproject.com | *.freddyproject.com | *.freddyproject.com | *.freddyproject.com |
| *.prod.freddyproject.com | *.eu-central-1-prod.freddyproject.com | *.ap-south-1-prod.freddyproject.com | *.ap-southeast-2-prod.freddyproject.com |