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Freshdesk Contact Center for Agents
Using the Phone Widget
Using the Phone Widget
Making and Receiving Calls on Phone Widget
Mon, 17 Apr, 2023 at 6:16 PM
How to use the Click-to-Call chrome extension with Freshdesk Contact Center?
Wed, 22 Feb, 2023 at 6:07 PM
Exploring On-Call Controls
Fri, 21 Apr, 2023 at 10:19 AM
Recording and Pausing Calls
Thu, 20 Apr, 2023 at 12:14 PM
Adding Call Notes
Fri, 21 Apr, 2023 at 11:51 AM
Transferring Calls
Thu, 20 Apr, 2023 at 2:58 PM
Making Conference Calls
Thu, 20 Apr, 2023 at 3:08 PM
Making Parallel Calls
Thu, 20 Apr, 2023 at 3:08 PM
Viewing Related Calls
Wed, 22 Feb, 2023 at 6:07 PM
Sending Customized Voicemail Messages (Voicemail Drop)
Thu, 20 Apr, 2023 at 2:56 PM
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