Away experience FAQs : Freshsales

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Solutions What you should do as a Freshchat Admin Away experience FAQs

Away experience FAQs

Why you should set an ample buffer time?

Sat, 25 Jun, 2022 at 11:11 PM
Which conversations are marked as Away (Offline) conversations?

Sat, 25 Jun, 2022 at 11:10 PM
When do we unmark an Away (Offline) conversation?

Sat, 25 Jun, 2022 at 11:09 PM
How to identify Away (Offline) conversations?

Mon, 5 Dec, 2022 at 3:06 PM
What happens when Away (Offline) Experience, Bots, and Business Hours are enabled at the same time?

Sat, 25 Jun, 2022 at 11:09 PM