Save time by automating your daily chat workflows

Automatically assign conversations to your agents with the help of features like IntelliAssign, and other automation rules.

• Assigning conversations to your agents

  Thu, 10 Nov, 2022 at 3:49 PM
• Using the Advanced Automations app from Freshchat Marketplace

  Thu, 10 Nov, 2022 at 3:48 PM
• Conversation Labels and Label Reports

  Thu, 15 Feb, 2024 at 12:27 PM
• What are Assignment Rules in Freshchat?

  Fri, 5 Jul, 2024 at 3:44 PM
• What is Conversation Routing or IntelliAssign in Freshchat ?

  Sun, 21 Apr, 2024 at 6:17 PM
• What are Topics in Freshchat ?

  Wed, 14 Feb, 2024 at 2:24 PM
• Advanced Automations

  Thu, 19 Sep, 2024 at 4:48 PM