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Email Channel
Troubleshooting Email Issues
Troubleshooting Email Issues
Email Delivery Failure Notification
Thu, 23 Mar, 2023 at 10:00 AM
Why are emails not converted as tickets?
Tue, 7 May, 2024 at 3:36 PM
Troubleshooting Email Attachment Issues
Thu, 22 Feb, 2024 at 2:48 PM
Why are tickets not created when emails are manually forwarded from support email address to Freshdesk forwarding email address?
Mon, 20 Nov, 2023 at 10:54 PM
How to prevent ticket creation if the support email address is in the CC or BCC of an email?
Wed, 21 Feb, 2024 at 3:01 PM
What happens when an agent replies to an email notification from their agent email address?
Wed, 5 Jul, 2017 at 6:21 PM
Why am I receiving an error message while trying to edit the email notifications?
Tue, 18 Jul, 2017 at 9:12 PM
What to do in case of ‘Activation code invalid’ error?
Wed, 21 Feb, 2024 at 12:20 PM
How can I make sure that all replies go through only one support email address?
Wed, 12 Apr, 2023 at 12:34 PM
Can I change the properties of a ticket while replying as an agent from my mailbox?
Wed, 12 Apr, 2023 at 3:31 PM
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