At Freshworks, we are committed to implementing and updating our security controls to protect information systems and customer data as part of our offerings. Following this, we are changing our transport layer security controls to allow only TLS 1.2 strong cipher suites from May 27th, 2024. This update will help us eliminate all the TLS downgrade attacks and strengthen the safe use of Transport Layer Security.

There is no action required from you, but we strongly recommend that you use modern, updated web browsers to access our suite of products to meet Freshchat's browser requirements.

In case you have any questions, please reach out to