Yes, you can track the number of conversations resolved with various labels over the current day. As labels can denote various operations/services/types of requests you receive, you can track the volume of such requests over the day. To check the volume contribution of each label, please go to the Conversation Overview report and check the Conversation volume by category & sub-category.
Modified on: Wed, 21 Dec, 2022 at 3:30 PM
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