If you've integrated Freshdesk and Freshchat, but you're facing issues where the screen is always loading or blanking out, please try out the following:
- Check if you have added the right API keys to complete the integration.
- Refer to these solution articles to make sure the integration works both ways:
- Try clearing your cache on your browser and refreshing the page.
Your issue should be resolved. If it's not yet resolved, please reach out to firstname.lastname@example.org.