Localize the Agent interface
Modified on: Fri, 16 Dec, 2022 at 4:57 PM
Freshdesk Omni (formerly CSS)
Localize the Agent Interface
To update your language preferences, click on the profile icon on the top right > click the pencil icon > Edit profile to pick your preferred language from the drop-down.
Supported languages
The Agent interface can be viewed in the following languages.
Locale name (in English) | Locale code (Mapped in Freshchat ) |
Arabic | ar |
Catalan | ca |
Chinese Mainland | zh-cn |
Chinese Simplified | zh-tw |
Czech | cs |
Danish | da |
Dutch | nl |
English | en-us |
Estonian | et |
Finnish | fi |
French | fr |
German | de |
Hebrew | he |
Hindi | hi |
Hungarian | hu |
Indonesian | id |
Italian | it |
Japanese | ja |
Korean | ko |
Latvian | lv |
Malay | ms |
Norse | no |
Polish | pl |
Portuguese - Brazil | pt-br |
Portuguese - Portugal | pt-pt |
Russian | ru |
Slovak | sk |
Slovenian | sl |
Spanish | es |
Spanish Mexico | es-mx |
Swedish | sv |
Thai | th |
Turkish | tr |
Ukrainian | uk |
Vietnamese | vi |
Welsh | cy |
Note: Freshchat localization has Right-To-Left (RTL) support for Arabic and Hebrew languages.
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